Lowongan Kerja Jakarta PT ACA Pacific Juli 2013 - PT ACA Pacific - ACA Pacific Technology is an established IT marketing and value - added distribution compant since 1986 , serving the Asia Pacific region. Our solutions offerings include selecting and integrating only the "Best - of - Breed" software and hardware to meet and value - add to our customers' requirement. Our headquarter office is in Singapore and other office in Australia, Indonesia, Malaysia, and Thailand , hence making us one of the leading IT suppliers in Asia

Pre Sales Engineer
Jakarta Raya

Responsibilities:

• Assist sales team to achieve product revenue and profit margin targets.
• Analyze helpdesk (Level 1 support) / via phone or email requests promptly and provide solutions, follow-up on helpdesk for technical support on all Business Unit Products and Solutions
• Conduct & deliver product trainings and consultation classes related to Imaging and Business application products
• Support the Sales and Marketing effort by assisting in product demonstrations, proof of concepts and installation for customers & resellers
• Ensures our system solution platform is functioning properly at the customer site
• Responsible for promoting awareness of ACA Pacific solutions and offerings
• Able to work independently with minimum supervision and under tight schedule / pressure
• Assist the business team members to meet or exceed sales quota, through the provision of technical expertise & project management
• Understand customer’s production support problems, recommends solutions to meet their needs, and ensures high level of customer's satisfaction
• Provide a fast break-fix solution and service to increase customer satisfaction
• Integrates company’s products and services (at the system & solutions level) into customer’s environment
• Excellent interpersonal relationship building skills.
• Ensure that Sales, Product Management and Marketing receive such support as they request.
• Work with Product Management and Marketing to help define/refine sales messages and ensure sales packages are developed and messages communicated to sales team.
• Ensure that the Pre-Sales resources evolve in line with the Marketing Message and Sales Teams stated requirements.
• Knowledge of strategic, conceptual, consultative selling.
• Work with Sales Personnel to provide product, business and technical knowledge in support of pre-sales activities.
• Coordinate requirements for proofs of concept with Product Management.
• Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management on an on-going basis to stay current.
• Responsible for preparing for meetings and tailoring communications to address business needs of potential clients as part of the pre-sales process

Requirements:

• Degree in Computer Science, Information Systems or equivalent with at least 2 years of relevant experience in pre-sales and technical consulting / Diploma holders with similar field with at least 5 yrs experience may also apply
• Excellent presentation skills as well as verbal and written communications skills
• Able to work independently with minimum supervision and under tight schedule / pressure
• Self-starter and a quick learner with good communication and presentation skills
• Able to communicate technical and business information to widely varied audiences.
• Strong analytical skills.
• Able to understand business processes and business problems.
• Ability to understand and capture business and technical requirements. Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible